When presenting our services to potential clients, we often encounter a certain level of distrust, especially from clients who have had negative experiences with outsourced software development in the past. We always knew it was going to be like that when we started the company, and it was actually one of the main motivations behind establishing a software development consultancy. If there are so many bad ones out there, there is obviously space for a really good one, isn’t there? I tend to compare software shops to pizzerias – we all go to them, there are millions around, very few are any good and there’s always room for another great one. So here we are baking exceptional software dough.
Our young consultancy firm recently celebrated its second anniversary. Despite our relative youth, we bring decades of collective software development experience to the table, along with a wealth of interesting stories and valuable technical knowledge. And hopefully a few software development myths to bust.
Outsourcing Quality is Subpar
We nurture a culture of high quality code from the get-go with each employee. We have seen so many codebases that have caused too many headaches to our clients. We simply don’t want to contribute to that trend and refuse to create technical debt. As majority of our experience derives from enterprise software, we are used to create codebases that span a lifetime of 15 years and more. As such, architecting them carefully, using best practices and wisely choosing dependencies is a skill we have mastered over the years.
Our in-house Indigo Labs academy ensures that all our members are verse at modern SW architecture and best practices. We mentor them carefully and ensure they continue to grow through knowledge sharing and code reviews.
It’s Cheaper to Hire Someone
While initial monthly gross amounts may point in favor of hiring a junior, a more detailed calculation including all bonuses, vacation, sick leaves, office and gear related costs plus HR management paints an entirely different picture. Bringing juniors on board often places a significant mentoring burden on your senior team, as they work to shape the newcomers into high-performing developers. When you choose the Indigo team, you bypass this process entirely, as our employees join your teams fully trained and equipped with hardware, software, and advanced software skills. Furthermore, we only charge for the actual work delivered, ensuring that you receive exceptional value for a comparable cost.
Onboarding is Long and Complex
Yes, it may take a long time to learn about all the quirks of client’s product domain that has taken decades to master. To mitigate this, we typically start by addressing architectural, performance, or development process (CI/CD) topics, then gradually transition to more product-specific aspects. This approach allows us to begin addressing client’s backlog items immediately, adopting an agile approach to learn about their product as quickly as possible. We prefer long-term client engagements and have an office-first policy internally, streamlining the process of onboarding additional team members efficiently within our team while minimizing any disruptions on the client’s end. Our team members possess strong software skills from the start, enabling them to provide immediate impact and value upon joining the client’s project.
Language and Timezone Barriers
A common complaint about software outsourcing is the challenge posed by significant time zone differences, leading to communication delays and inefficiencies. Additionally, language barriers can exacerbate these issues. In Slovenia, a small country reliant on international markets, we are proficient in multiple languages from a young age, with English being a primary foreign language studied for at least 12 years in school. Combined with our focus on Nordic countries, communication is seamless since both sides operate in the CET timezone and communicate fluently in English. Being an Alpine country in the Mediterranean, we even share many cultural aspects with the Nordics. What can we say, we love Volvos, Ikea and Fikas.
Lack of Ownership
External consultants are often viewed as temporary and lacking in understanding of the client’s long-term core business, vision, and commitment. We believe there are three good reasons why at Indigo we completely bust this myth. Firstly, our commitment to domain-driven development means we invest time in learning about your domain, enabling us to architect your software more effectively. Secondly, we are strong proponents of user experience (UX) and delve deeply into our clients’ domains to enhance the user experience over time. We even have an in-house UX team to prove it. Finally, we exclusively engage in long-term client partnerships, spanning at least 12 months and ideally much longer. This approach allows us to build and maintain domain knowledge within our team, becoming a trusted long-term supplier for clients’ software needs.
So, we invite you to give us an opportunity, and you’ll discover that software outsourcing doesn’t have to be plagued by the downsides mentioned. All our clients have attested to this: https://clutch.co/profile/indigo-labs-doo#reviews.
Book a timeslot and tell us more about your exceptional digital product: https://calendly.com/indigo-labs/30min
